CGI Custom Windows & Doors Nationwide | TruePane Windows & Doors

CGI Custom Windows & Doors in Pompano Beach: What to Know First

We provide independent CGI custom windows and doors service in Pompano Beach, from oversized glass panel replacements to custom shape windows, architectural grilles, and full storefront glazing. Most CGI jobs in Pompano Beach take us one to two visits depending on glass lead time, and you’ll get a written line-item quote before any work begins. We’re not the cheapest bid you’ll get, and we’re fine with that, because we quote manufacturer lines side by side on paper and register both warranty layers before the truck leaves your driveway.

Call (863) 591-8673

This page is for homeowners who own CGI windows or doors and need straight answers about repair versus replacement, parts availability, and what Pompano Beach salt air does to a frame over time. If you’re looking for someone to put a number on a CGI job without the runaround, call (863) 591-8673 and a live person answers.

How CGI Products Fail - and How We Fix Them

CGI builds a solid product, but every window line has its patterns. Here’s what we actually see in Pompano Beach homes, particularly along the canals and in the Highlands where salt air sits heavy in the mornings.

• CGI Estate Collection and Targa Series roller track wear. These are workhorse impact lines, but the roller assemblies on heavier custom sliders take a beating in Pompano Beach. Salt and sand get into the track, the rollers grind down, and the panel starts dragging or binding in the frame. We pull the panel, clean the track, replace the rollers with OEM or a quality aftermarket set depending on what’s still under warranty, and reset the panel to glide without fighting you.
• Custom shape windows with gasket compression loss. Half-rounds, arches, and trapezoids look sharp, but the factory gaskets on custom-shape CGI units lose their compression faster than standard rectangles, especially on west-facing elevations in Pompano Beach. The symptom is a faint whistle during afternoon winds or water beading at the bottom corner after a squall. We replace the gasket with a correctly rated material and check the glazing bead for warping while we’re in there.
• CGI Sentinel Series multi-point lock misalignment. These locks are strong, but the alignment drifts over years of heat cycling. The door still locks, but you have to lift or push the panel to get the points to engage. We realign the keepers and strike plates, adjust the hinges, and test the lock under load before we call it done. A binding lock is a sign the panel has moved, not just the hardware.
• Condensation between panes on older CGI insulated glass. Once the seal goes on a dual-pane unit, the desiccant inside the spacer saturates and you get fogging that never clears. This is true of any brand, but CGI’s laminated impact glass makes the replacement heavier and more involved. We don’t patch a failed seal by drilling holes and venting, a band-aid that trades one problem for another. We replace the insulated glass unit with a properly specified IG and register the new glass warranty so it’s on record.
• Frame corrosion at the sill on canal-front homes. Pompano Beach homes within a few blocks of the Intracoastal or the canals see aluminum frame pitting that inland houses never get. If we catch it early, we can clean, treat, and refinish the sill. If the pitting has compromised the frame’s structural corner joints on a custom picture window or fixed panel, replacement is the honest answer, because a corroded corner on an impact window is not something you want between you and the next hurricane.

Our CGI Custom Windows & Doors Process

There’s no mystery to how we work. Here’s a straight step-by-step for a typical CGI custom window or door job in Pompano Beach:

1. 1
   Call and talk to a person. You call (863) 591-8673, tell us what’s happening with your CGI window or door, and we schedule a visit. No voicemail tree, no callback form.
2. 2
   Measure and diagnose. A uniformed, background-checked tech arrives on time and measures every opening twice. We inspect the unit, identify the failure, and check what’s still covered under the original CGI warranty.
3. 3
   Side-by-side quote on paper. We give you a written line-item quote showing exactly what we’ll do, what parts we’ll use, and what it costs. If OEM parts make sense for your warranty, that’s what we quote. If a quality aftermarket part is the honest better value, we tell you why and let you decide.
4. 4
   Do the work. We set the glass, rebuild the frame, replace the hardware, or install the new unit. We work like it’s our own mother’s house, which means drop cloths, careful removal, and no shortcuts on sealant or shimming.
5. 5
   Test it under real conditions. We cycle the panel, spray the exterior, check the reveals, and make sure the lock engages without a fight. If the pane is not true, the job is not done.
6. 6
   Register the warranty and hand you the paperwork. Before we pull out of the driveway, both manufacturer warranty layers are registered in writing with durations stated. Our Done Right Promise covers the workmanship, no paperwork fights, no arguing.

What CGI Custom Windows & Doors Costs in Pompano Beach

Here’s what homeowners can expect to pay in the Pompano Beach market for common CGI work. These are real ranges, not lowball teasers:

What moves the price is glass size, impact rating, custom shape complexity, and whether the frame itself is salvageable or needs full replacement. You’ll never get a surprise line item from us. We quote upfront, in writing, and the number on the quote is the number on the bill. Call (863) 591-8673 for a free estimate on your specific CGI job.

Why Pompano Beach Homeowners Call TruePane Windows & Doors for CGI Work

We’ve been doing this in Pompano Beach long enough to know what works and what doesn’t hold up. Dale Kessler grew up in the Pompano Beach Highlands and spent enough summers watching salt air eat through poorly sealed frames to understand what bad glazing actually costs a homeowner over time. That’s why we don’t cut corners on sealant, why we measure twice, and why we put every warranty in writing before the job closes out.

We’re also not limited to one brand. If your CGI unit is beyond saving or replacement parts are too far out, we can quote Andersen, Pella, or PGT alternatives side by side on paper so you see exactly what you’re buying. The Done Right Promise covers every job, and The Keystone Standard means both warranty layers are registered in writing, durations stated, before we leave your driveway. If it isn’t in writing, it isn’t a warranty.

FAQs

Can you match CGI custom window shapes and glass tints? Yes, we can match custom shapes, glass tints, and impact ratings on CGI units. We measure the opening, confirm the glass package, and order the correct replacement or new unit to match the existing elevation.

Will repairing my CGI window or door void the manufacturer warranty? Not if it’s done right. We check what’s still covered under the original CGI warranty before we quote, use OEM parts when your warranty coverage depends on it, and register both warranty layers in writing after the work is done. Call (863) 591-8673 and we’ll walk you through what your specific unit still has.

How fast can you get CGI parts in Pompano Beach? Standard CGI parts like rollers, locks, and gaskets are typically available within a few days to a week depending on the series. Custom glass units, especially large impact-rated panels, can take two to six weeks from the glass fabricator. We’ll give you a straight timeline up front.

Is my CGI window worth repairing, or should I replace it? If the frame is structurally sound and the failure is in the hardware, gasket, or an insulated glass unit replacement, repair usually makes sense. If the frame has corrosion at the corners or the glass package no longer meets current Pompano Beach code requirements, replacement is the honest call. We’ll show you the numbers for both and let you decide.

Do you pull permits for CGI window and door replacements in Pompano Beach? Yes, when a job requires a permit under Broward County code, we pull it and the work is done to pass inspection. We don’t cut corners on code, and we don’t leave you holding the liability. Call (863) 591-8673 for an exact quote on your job.

Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Pompano Beach and nearby areas.