Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CWS Custom Windows & Doors in Pompano Beach: What to Know First
We’re an independent CWS service provider in Pompano Beach, and we repair and replace CWS custom windows and doors most weeks of the year. A typical CWS custom window or door repair runs $180 to $480, and a full replacement of an oversized or custom-shape CWS unit usually lands between $1,400 and $3,800 depending on glass spec, frame condition, and whether the opening is standard or architectural. We quote the real price before we touch anything, and we finish most CWS jobs in one visit.

This page is for homeowners in Pompano Beach who own CWS windows or doors and want to know what’s actually wrong, what it costs to fix, and whether the repair will hold up through hurricane season. Call (863) 591-8673 and a live person answers, day or night.
How CWS Products Fail - and How We Fix Them
CWS builds solid custom windows and doors, but Pompano Beach has a way of finding whatever isn’t perfect. Salt air, afternoon heat, and June-to-November storms expose the same set of failures on CWS units year after year. Here’s what we see most often:
- Custom arch and radius windows losing their seal at the curve. CWS curved-top units, the kind you see over entryways and in Pompano Beach ranch homes built in the 1970s and 1980s, tend to fail at the apex of the bend first. The insulated glass unit flexes at that curve under heat load, the seal gives, and you get fog between the panes. The fix is a new IGU cut to the exact radius, not a generic rectangle retrofit. We measure the curve twice, order the glass to spec, and the unit holds for the life of the seal.
- CWS sliding glass door rollers wearing unevenly on the salt air. Most CWS sliding doors in Pompano Beach spend their lives within a mile of salt water, and the original rollers are the first moving part to go. The door gets heavy, then it binds, then it won’t latch. We replace the OEM rollers with sealed stainless-bearing aftermarket rollers that are actually rated for a coastal environment, and we realign the track while we’re in there. That’s the difference between a door that slides for another decade and one that needs new rollers in four years.
- Oversized fixed-glass CWS picture windows with failed butyl at the frame joint. On CWS’s larger fixed units, the interior butyl seal between the glass pack and the frame can separate after enough years of afternoon sun on the west side of a Pompano Beach house. You’ll see condensation that isn’t between the panes, it’s at the edge of the glass against the frame. The real cause is usually frame movement from a settling slab, not a defect in the glass. We shim and reframe the opening square, then reset the unit. Someone who just replaces the pack without fixing the opening will be back in two years with the same problem.
- CWS hinged patio doors sagging at the top hinge under their own weight. CWS outswing patio doors are heavy, and when the top hinge plate pulls even two millimeters off the jamb, the whole panel drops and the strike plate doesn’t line up. The common “fix” is to file the strike plate wider, which weakens the latch. We pull the door, fill and rebed the hinge screws into solid wood or a longer screw that bites the framing, and reset the panel. Then the door locks the way it did when the house was built.
- Aluminum CWS frame oxidation along the bottom rail. Irrigation overspray and pool splash are hard on aluminum frames in Pompano Beach, and we get calls about pitting and white powder along the lower rails of CWS sliding windows and doors. If the oxidation is caught early, we clean, treat, and seal the frame to slow it down. If it has compromised the glass channel, the better call is replacing the sash or door panel rather than trying to polish aluminum that has already lost its anodized finish.
Our CWS Custom Windows & Doors Process
Here’s what happens when you call us about a CWS window or door in Pompano Beach:
- 1
You call, a person answers. We gather the basics: what the unit is doing, the brand, the approximate size, the neighborhood. We schedule a visit when we’ll actually be there, not a four-hour window.
- 2
We inspect and diagnose in your home. Our technician checks the glass, the seal, the frame, the hardware, and the opening itself. Most CWS failures have a root cause in the opening or the environment, not just the part that broke. We find the cause before we quote the fix.
- 3
You get a written, line-item quote. Side by side we’ll show you OEM CWS parts where they make sense and quality aftermarket options where they’re actually better. Both warranty layers get registered in writing before the truck leaves the driveway, per our Keystone Standard.
- 4
We do the work in one visit, or we tell you up front. Most CWS repairs and replacements are done the same day we start. If a custom glass unit has to be fabricated to a specific radius or size, we tell you the timeline before we order anything.
- 5
We test, we clean, we walk you through it. The unit gets cycled, the seals get checked, the hardware gets adjusted, and we show you what we did and why. If it isn’t true, the job isn’t done.
- 6
The Done Right Promise covers every job. If something isn’t right within 90 days, we come back and make it right. No paperwork fights, no arguing, no fine print.
What CWS Custom Windows & Doors Costs in Pompano Beach
Pricing on CWS work breaks down into a few common scenarios:
- Seal failure / fogged glass replacement on a standard CWS window: $180 to $380 per IGU, depending on size and whether it’s low-E or impact-rated.
- Custom arch or radius CWS glass replacement: $390 to $750, because the glass has to be fabricated to the exact curve and templated from the opening.
- Sliding door roller replacement and track realignment: $240 to $480 per door leaf, parts and labor included.
- Full replacement of a CWS custom-shape window or door: $1,400 to $3,800, depending on impact rating, glass package, and whether the rough opening needs correction.
- Hinged patio door reset and hinge rebed: $280 to $620, depending on door weight and frame condition.
What moves the price is impact glass versus non-impact, custom shapes versus rectangles, and whether the opening itself is square or needs reframing. If the slab has settled and the frame has racked, we’ll tell you and quote the correction separately, because putting a new unit into a racked opening just moves the problem down the road. Call (863) 591-8673 and we’ll come measure, give you a written line-item quote on the spot, and you decide. The estimate is free.

Why Pompano Beach Homeowners Call TruePane Windows & Doors for CWS Work
Dale Kessler grew up in the Pompano Beach Highlands and spent enough summers watching salt air eat through poorly sealed frames to understand what bad glazing work actually costs a homeowner over time. He trained at Broward College in the building trades program, where he learned to read a spec sheet before he learned to sell anything. For the better part of two decades he has measured, set, and finished windows and doors across Broward County, and he runs this company the way a second-generation tradesperson does: slowly enough to do it once, carefully enough not to have to do it twice.
We carry parts, knowledge, and experience for CWS units, and if a CWS door has reached the point where repair doesn’t make sense, we can quote a replacement from any of the major lines we install: Andersen, Pella, PGT, or side by side on paper so you can see exactly what you’re buying. If it isn’t in writing, it isn’t a warranty. That applies to the quote, the warranties, and the promise that if it isn’t done right, we make it right. We’ve been serving local communities since 2008, and we plan to be here in thirty more.
FAQs
No, we are an independent CWS service provider. We are not affiliated with or authorized by CWS. What that means for you: we repair and replace CWS windows and doors based on years of hands-on experience with their product lines, and we never claim to be something we’re not. If your CWS unit is still under the original manufacturer warranty, we’ll tell you and help you understand what the warranty actually covers before we quote anything.
Most standard CWS glass packs and hardware are available to us within 3 to 7 business days. True custom work, like a radius or arch IGU that has to be fabricated from a template, typically takes 2 to 3 weeks from template to installation. We’ll give you a straight timeline on the first visit, and we’ll call you before the truck leaves the driveway if anything changes.
That depends on the age of the unit, the condition of the frame, and whether the failure is in the glass, the hardware, or the opening itself. If the frame is sound and the opening is square, repair is usually the better money. If the frame is oxidized through, the slab has settled, or you’re dealing with a seal failure on a 20-plus-year-old unit, replacement often costs less over ten years. We’ll show you both options on paper, with real numbers, and let you decide. Call (863) 591-8673 to schedule a free estimate.
Yes. Our Keystone Standard means both manufacturer warranty layers get registered in writing, with durations stated, before the truck leaves the driveway. If the manufacturer has a warranty on the part or glass and a separate warranty on the installation, both get documented and both get registered. If it isn’t in writing, it isn’t a warranty.
No. We quote the job in writing before we begin, and unless we open the wall and find something no one could have seen before we started, the price on the quote is the price on the bill. If we do find something, we stop and tell you before any additional work happens. No surprise line items, no second appointment left hanging, no “we’ll settle it at the end.” A square deal means the price is the price.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Pompano Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



Before
After
Before
After
Before
After